Made to order, so no change-of-mind returns. Each item is printed just for you, so we can't accept returns or exchanges for the wrong size, the wrong color or a change of mind. Please check the size chart before ordering.
Misprinted, damaged or defective items. If your item arrives misprinted, damaged or defective, we'll reprint it or refund it for free, and you won't need to send it back. To make a claim:
- Email m.minayag@gmail.com within 30 days of delivery.
- Include your order number and a short description of the problem.
- Attach a clear photo of the issue. If several items have the same problem, include one photo showing all of them together.
We review every claim and will confirm whether it's approved and how we'll fix it.
Lost packages. If tracking shows no delivery, report it within 30 days of the estimated delivery date and we'll send a replacement or a refund.
Cancellations. You can cancel or change your order only before it goes into production. Production usually starts soon after you order, so contact us as quickly as possible. Once an order is in production it can't be canceled or changed.
Wrong address. We can't refund orders sent to an address that was entered incorrectly. If the package comes back to us, we can reship it, but the reshipping cost is on the customer.
Refunds. Approved refunds go back to your original payment method. Your bank may take a few business days to show the refund.
Contact: m.minayag@gmail.com